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Frequently Asked Questions

  1. You will receive two emails. The first email will let you know your username (starts with VP-) and will ask you to create your password. 
  2. The second email contains a link to the eConsent form if you wish to open it later. However, once you set up your password in Step 1, it will direct you to the eConsent page for the trial you wish to join. 
  3. Once you have entered your username and password, you will be redirected to the welcome page. Click on eConsents. Note: If you have visited the portal to sign a different eConsent form in the past, please use your old password. Otherwise, please click the “Forgot your password?” link and enter your username (starts with VP-). 
  4. You will see a list of all the consent forms you need to complete (starting with IC-). Click on each of the consent forms. 
  5. Navigate through the different sections of the consent form. It will start with a Main Consent Form. Depending on your trial, it may or may not contain Optional Consent Forms.  
  6. If it includes Optional or Future Trial Consent Forms, you need to complete all forms by either accepting or declining the optional consent forms. Note: you cannot sign/view the optional consent forms if you decline the main form. 
  7. Each consent form contains a PDF. Scroll down through to the bottom of the document. At the end of the PDF, there will be an option for you to either Continue, Decline, or Save for Later. 
  8. If you wish to Continue, enter your username (starting with VP indicated in the first email sent to you) and enter your password. Click save. Your signature ID will be generated.  
  9. Click the next arrow button > at the bottom right to complete the rest of the consent forms. If you do not wish to continue with the trial, click decline and save. 
  10. Once you have completed all the consent forms you can now close the window. Once the doctor has also signed the forms, you will receive a copy of the finalised consent form as well.  
  11. You can now close the window, and you will no longer be able to access the portal unless you have other pending consents to sign.  
  12. If you have chosen to Save for Later, please login at a suitable time to complete the consent forms. 

 

 

eConsent step-by-step guide

  1. Check your email for two messages. The first email has your username (it starts with VP-) and a request to create a password. The second email contains a link to the eConsent form for the study you want to join.
  2. Open the first email and create a password as instructed.
  3. After that, click on the link in the second email to access the eConsent form. Sign in using the username and password.
  4. Once you have entered your username and password, the welcome page will appear. Click on eConsents.
  5. You will see a list of consent forms that you need to complete. Click on each form (they start with IC-) to review and sign them.
  6. Each consent form has a PDF with different sections. Start with the Main Consent Form, and complete any Optional or Future Study Consent Forms that apply to your study.
  7. Scroll through the Main Consent Form and review the information. Within the form there is a consent PDF attached that you should read thorougly. At the end of the form, select “Continue” if you want to proceed with the study, “Decline” if you don’t want to proceed, or “Save for Later” if you need more time.
  8. If you want to sign the form select “Continue,” enter your username and password again. Click “Save,” and a signature ID will be generated.
  9. Click the blue arrow button at the bottom right of the page to proceed to the next form.
    Note: This only applies to studies that have a main consent form and optional consent forms. Not all studies will have additional forms; if this applies to your study it will be communicated to you when you talk to the doctors.
  10. After completing all forms, close the window. Once the doctor signs the forms, you’ll receive a copy of the final consent form via email. You won’t be able to access the portal again unless you have other pending consents to sign.